Richmond North produces debt collection strategies that work for a variety of debtor situations. All of our service products are influenced by our policy to negotiate fairly and assertively while striving to maintain your customer relationship.

Pre-Placement Treatments
Free Demand Service: 

Richmond North will provide a final demand form for you to submit to your customer or if you desire we will send the final demand out on your behalf. There is no charge for payments received with in the Free Demand period. If payment is not received Richmond North is authorized to proceed with collection activity. It is understood that any receipt of payment, return of merchandise, settlement or account withdrawn after collection activity has commenced are subject to a fee

Letter Writing:

This program is designed for accounts with small balances. It is comprised of three letters sent out at various intervals and structured according to your desire. Rates vary based on volume.

Domestic Collections: 

At Richmond North every placement is treated with direct telephone contact regardless of size. We will make a personal contact depending on the size and location of the debtor. No result/No fee. Contact us for quote.

International Collections :

A worldwide network of agents enhances Richmond North's international service. Thru our European office placements are forwarded to independent agents located in the debtors area. No result /No fee. Rates do vary from country to country please call for quote.

Receivable Control Service(RCS): 

RCS is a customized service that utilized as a supplement to a clients traditional credit and collection function..RCS allows clients the opportunity to outsource customer soft calling in a manner that is cost -effective and designed to enhance customer relations. It is our goal to do more than collect debt. We want to support the business objectives of our clients.

Attorney Network: 

Should negotiations reach an impasse it may be necessary to forward the account to an attorney in the debtors area.RNA has developed a network of affiliate attorneys that specialize in commercial law and debt recovery. In addition to the contingent collection fee if litigation in necessary there is an addition expense in court cost and suit fee, consequently attorney are selected with specific provision that suit will not be filed without your prior authorization.

International Credit Reporting: 

RNA believes you can never have too much information. Through our affiliate in London we can supply information on companies based in over 200 countries. Express one day service option, fully translated.Rates vary from country to country .

Management Reporting: 

Richmond North maintains on going contact with client throughout the collection process. Our automated collection system permits us to supply a host of statistical reports showing month to date year to date and from inception to date totals. Our reporting capabilities have no restrictions.

Technical Innovations: 

RNA's software is designed specifically for managing receivables. Ours is a PC based technology that is equally adjustable. Should your files be available on disk, tape, or EDI interface configigration. Richmond North has the capacity to work with them quickly and effectively